Who we are
Designer Flooring Ltd is a flooring contractor based in Cardiff. We are the data controller for personal information you give us. Contact: hywel@designerflooringltd.com or 07706 580751.
What we collect
When you contact us we may collect your name, phone number, email address, postcode or property address, and details about your flooring project.
How we use it
We use your information to respond to your enquiry, arrange surveys, prepare quotes, carry out work and keep records we are legally required to keep. Our lawful bases are taking steps to enter a contract with you, our legitimate interests in running our business, and legal obligations.
Sharing
We do not sell your information. We only share it where needed to deliver your project, for example with specialist partner teams on underfloor heating work, or where the law requires.
How long we keep it
We keep enquiry details only as long as needed to deal with your request, and customer records for as long as required for tax and legal purposes.
Your rights
Under UK GDPR you can ask to access, correct or delete your data, object to or restrict its use, and complain to the Information Commissioner's Office (ico.org.uk). To make a request, email us.
Cookies and third parties
Our optional enquiry form, chat and Google Maps are provided by ScaleSuite/GoHighLevel, LeadConnector and Google and load only after cookie consent. These providers process information used to deliver their features. You can accept or reject optional cookies and change your choice using Cookie settings in the footer. See our Cookie Policy at /cookie-policy. External links are covered by those companies’ own privacy policies.
Last updated: October 2026.
